PRODUCTS & SERVICES


COS Telephone Solutions

Enabling communications, and thus enabling employees, customers and partners to team-up and carry out company-wide initiatives, is at the heart of business success. 

At COS Telephone, we can help your employees be more productive and your company to become more profitable. We offer our customers a full suite of products from leading telecommunications partners and tier-1 carriers to multifunctional printers and surveillance systems. 


Nortel

In the Internet-based, global economy, businesses of any size can compete with large enterprises, with impact and success. You need a telephone system that can measure up to the corporate-caliber image you have created with your portfolio and Web presence. You need to exploit all the convenience, productivity and efficiency advantages of today's telephone systems, just as you've leveraged the Internet to drive business forward.

If you haven't investigated communications systems in the last few years, you're in for some very pleasant surprises. Small and medium businesses, branch offices and off-site departments can now enjoy high-end capabilities formerly reserved only for larger enterprises.

Automated attendant, voice mail, skills-based routing for call center agents, computer-telephony integration, desktop messaging, mobility...these features and more can now be cost-effectively delivered for businesses with only a few lines or many lines.

> For small businesses and home offices, Nortel Norstar 3x8 Integrated Communications System provides a wealth of telephony services for up to three outside lines and eight internal telephone extensions. This simple yet sophisticated unit supports voice mail, automated attendant ("For the Parts Department, press 1"...) and digital business telephone sets with LCD displays and programmable feature keys.

> For growing yet budget-conscious businesses, Nortel Norstar Compact Integrated Communications System uses a building-block design to grow from four outside lines and eight extensions up to eight lines and 24 telephone extensions. This flexible unit is ideal for growing organizations that may need basic call center functions, desktop messaging and the ability to blend telephone and computer functions, such as using the PC to manage phone calls or to automatically display a caller's account record with the call.

For dynamic, larger or multi-site businesses that need sophisticated capabilities, Nortel Norstar Modular Integrated Communications System, our premier Norstar platform, grows to support up to 280 ports in various configurations. Software and system expansion modules enable you to grow as your business needs change, both in capacity and features.

This Is The Way 14 Million Small and Medium Business Users Connect, Communicate And Collaborate...This is Nortel.

Realize the benefits of combining data and telephony networks - with a complete converged solution from a single vendor. All under the umbrella of a simplified, common management system. Nortel's Small Medium Business portfolio provides flexible and reliable communication solutions targeting 5-500+ users. Choose a simple and cost effective solution that recognizes your unique business needs. Designed specifically for Small and Medium Businesses, Nortel's solutions offer a path to the future; by working with investments you have already made - as well as growing and adapting with your changing business needs.

Nortel IP Phones & Clients support a comprehensive suite of telephony features and applications with solutions designed to meet varying communication needs of from small-to-large enterprises. This extensive portfolio, which includes IP desk phones, soft clients (that support PC's or mobile devices) and Wireless LAN handsets, is compatible with Nortel's award winning communication systems. 


Avaya 

PARTNER Advanced Communications System (ACS) is a small business phone system that provides the reliability and simplicity of traditional telephony with the advanced functionality of IP telephony. It supports five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. Partner ACS offers options that include Caller ID, Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing. In addition to these productivity tools, the system also has a wide range of cost-control features.  

PARTNER ACS is a converged small business phone system that is designed to help meet the complex business needs facing small enterprises today.

PARTNER ACS telephones have a sleek design and superior tactile feel. Models range from basic business phones to executive sets designed for users whose phones are critical to their business lives. They are available in versions with six-, 18-, and 34-button displays, as well as wireless phones that let you roam the office.

AVAYA IP OFFICE is the right choice for any small business today - whether you are 5, 25 or 250 employees... just getting started or already established...have a single office, a home office or multiple stores/sites. 

Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small to large companies around the world use communications to grow sales and lower operating expenses has made Avaya the global leader in business communications systems. If that's what you want for your small business, it's time to take a close look at Avaya IP Office.


Cisco IP Phones

As the market leader in true IP telephony, Cisco continues to deliver unsurpassed end-to-end data and voice-over-IP (VoIP) solutions, offering the most complete, stylish, fully featured IP phone portfolio to enterprise and small to medium-sized customers. Cisco Unified IP phones unmatched levels of integrated business functions and converged communications features beyond today's conventional voice system.

The Cisco Unified IP phone products include phones with large pixel-based displays to bring productivity-enhancing applications to the phones, as well as customization options that can be modified as needs change, and provide inline power support over Ethernet. To learn more about Cisco Unified IP Phone solutions for your business contact us today.


MegaPath 

MegaPath is the leading provider of managed IP communications services in North America. MegaPath leverages its wide selection of broadband connectivity, Virtual Private Networks, Voice over IP (VoIP) and Security technologies to enable businesses to lower costs, increase security and enhance productivity. Businesses of all sizes can easily and securely communicate between their headquarters, branch offices, retail locations, mobile workers, and business partners. 

MegaPath is committed to delivering the most flexible, cost-effective and scalable IP VPN, MPLS, T1, PRI, voice and security solutions available with the highest quality service and support 24/7/365. MegaPath leverages these solutions to significantly improve its clients' productivity through the use of new applications and enhanced communications between their headquarters, branch offices, retail stores, mobile workers and business partners.


TouchTone

TouchTone Communications, through established relationships with industry leaders and tier-1 service providers, delivers innovative voice, long distance, IP/Data, Wireless and Hosted VoIP solutions to residential, business and government entities. Established in 1993, the New Jersey-based company prides itself on providing the highest quality service at the most competitive prices, while always maintaining first-class customer service. 



Suite of Products & Services 

COS Telephone offers a comprehensive suite of scalable Hardware, Voice, IP/Data, Cabling and VoIP services to fit the needs of our business customers. 

Hardware Solutions

-PBX
-Key Systems
-IP Telephony
-VoIP Systems
-          Hotel Guestroom Phones
-Single Line Phone Systems
-Telephone Sets
-Voice Mail Systems
-Paging Systems
-Horns, Speakers & Outside Ringers
-Call Monitoring Systems
-Jacks & Cords
-Uninterrupted Power Sources (UPS) 
-          On Hold Digital Announcers
-Voice and Data Cabling
-          System Installation & Programming
-          Add, Moves & Changes
-          Maintenance Agreements
-          Consulting and System Design
-          New and Reconditioned Systems
-          Multifunctional Printers
-          Surveillance Camera Systems

Voice and Data Solutions

-T1, PRI Services
-          Analog Lines and DIDs
-          Business Ethernet
-          SIP Trunks
-VoIP Services
-          IP VPN Services
-          MPLS Networking
-          Managed Data Networks
-          Security Services
-          Long Distance Services 
-Toll Free Services and Calling Cards
-Colocation

Voice and Data Carriers

-MegaPath
-TouchTone Communications
-Dataside
-TW Telecom